News

In case of disputes regarding payments under the new short CMTPL insurance policies that may arise between a consumer and an insurance company, the consumer should apply to the Financial Ombudsman, which will handle t...

01 march 2024, 12:40

Chief Financial Ombudsman Yury Voronin took part in the Fifth Financial and Legal Forum 2024.5 “Providing legal support for the sustainability of the financial system amidst the development of innovative economy”. The...

29 february 2024, 15:16

Citizens should request a bank statement of their individual personal account in the Social Fund of Russia to identify possible unlawful transfers of their pension savings from one non-state pension fund to another, F...

21 february 2024, 13:28

The Financial Ombudsman Service (FOS) has identified cases of interaction with citizens by unidentified persons on behalf of Assistant Financial Ombudsman who get in touch on the phone and offer assistance in recoveri...

13 february 2024, 11:12

The Financial Ombudsman Service (FOS) has begun to receive appeals of consumers of financial services on disputes with non-state pension funds (NPF) on unlawful transfers of pension savings, and the Financial Ombudsma...

13 february 2024, 09:47

The meeting of the Financial Ombudsman Service (FOS) Public Council was held on the 8th of February. It was the first time that the Public Council meeting had been conducted in the open mode with the presence of mass ...

08 february 2024, 14:47

The Financial Ombudsman Service (hereinafter, the FOS) during the FOS Public Council meeting on the 8th of February presented the principles of complex settlement of debt of a borrower-individual to financial institut...

08 february 2024, 14:43