News

The autonomous non-profit organization “The Ombudsman for financial services consumers support Service” (OFSC) and St. Petersburg State Budgetary Educational Institution “Petrovsky College” (Peter the Great College...

20 april 2021, 08:11

Credit institutions’ clients have been actively using a recent out-of-court procedure for settling disputes in the financial market, and since the beginning of the year 2,832 applications (data as of April 4) have ...

09 april 2021, 12:18

President Vladimir Putin of Russia has awarded the honorary title of Honoured Lawyer of the Russian Federation to Yevgeny Pisarevsky, the Financial Ombudsman for the Rights of Consumers of Financial Services in the...

09 april 2021, 08:55

The autonomous non-profit organization «Ombudsman for financial services consumers support Service» (OFSC) and the Nizhny Novgorod Regional Department of the Russian Federal Service for Surveillance on Consumer Rig...

05 april 2021, 12:14

Since 2021 consumers of financial services who have a dispute with a bank over money swallowed by an ATM have been able to resolve it by appealing to the Financial Ombudsman Service, Chief Financial Ombudsman Yury ...

05 april 2021, 10:57

The FOS Council, which, in accordance with the law, includes, among others, representatives of the Russian Government, the Bank of Russia, and self-regulatory organisations on the financial market, positively asses...

09 march 2021, 21:00

Chief Financial Ombudsman Yury Voronin decided to set up the FOS Public Council (FOS – Financial Ombudsman Service), whose first meeting was held on February 15 via video conferencing.The Public Cou...

15 february 2021, 15:15