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Monday - Friday from 8:00 to 20:00 (Moscow time), except public holidays, free call from regions of RussiaThe autonomous non-profit organization «Ombudsman for financial services consumers support Service» (OFSC) has launched a new channel of interaction with consumers of financial services – virtual face-to-face recep...
01 july 2021, 07:00
The Financial Ombudsman Service (FOS) has released a report on its activities in 2020, which contains, among other things, information on the handling of citizens’ appeals in relation to each financial institution....
31 may 2021, 14:02
The Stavropol Territory Magistrates’ Court issued Russia’s first ruling in a criminal case on the fact of providing a forged Financial Ombudsman’s decision certificate to the insurance organisation.The verdi...
27 may 2021, 13:45
Participants of St. Petersburg International Legal Forum «Legal Forum 9 ¾» discussed the results of the activities of the Financial Ombudsman institution and the prospects of progress of out-of-court dispute resolu...
19 may 2021, 10:37
On May 13, 2021 the Financial Ombudsman Service held its first meeting of the Working Group with participation of the representatives of credit institutions.The Working Group was established on April 20, 202...
17 may 2021, 21:00
Another regular issue of the «Bulletin of the Financial Ombudsman Service» has been made available online on the Financial Ombudsman Service website.The edition contains information on the FOS activities, co...
29 april 2021, 08:26
According to Financial Ombudsman Svetlana Nikitina, Russian tourists will be able to get back the cost of travel insurance for failed tours to Turkey and Tanzania because of the air traffic shutdown only if it is p...
29 april 2021, 07:32
