News

On November 30, 2021, the first International Conference of Financial Ombudsmen of the Eurasian Economic Union (EAEU) member states was held in Moscow via videoconference. During the meeting of the Conference of Fi...

30 november 2021, 08:33

From November 30 to December 16, 2021, the Bank of Russia and the Agency for Strategic Initiatives jointly hold the 4th Russian National Financial Literacy Online Quiz for the general public and entrepreneurs. Anyo...

30 november 2021, 06:00

Another section – the Financial Ombudsman’s Diary...

18 november 2021, 21:00

The Financial Ombudsman Service (FOS) received 44,878 appeals from consumers of financial services in the third quarter of 2021, which is 8.3% less than the number of appeals received during the same period in 2020...

12 november 2021, 13:49

The introduction of the out-of-court settlement of disputes by the Financial Ombudsman Service (FOS) has contributed to a significant reduction in the number of court disputes under contracts of compulsory motor th...

29 october 2021, 12:42

On October 22, 2021 members of the Financial Ombudsman Service (FOS) staff took part in a training seminar held by the Bank of Italy within the framework of the internal training program on the comparative analysis...

29 october 2021, 09:21

A new service, the Knowledge Base for Consumers of Financial Servic...

21 october 2021, 14:24