News

The Financial Ombudsman Service (FOS) has summarized the results of the implementation and development of the “Friendly” Project in 2022. It was launched on July 1, 2021 and is a comprehensive service for additional c...

13 february 2023, 10:36

Financial Ombudsman Denis Novak has revealed unfair practices in connection with the sale of insurance when buying a smartphone. A consumer, having concluded a property insurance contract when purchasing a smartphone,...

10 february 2023, 13:36

Olga Kraynova, the head of the autonomous non-profit organization “Ombudsman for financial services consumers support Service” (OFSC), and Oksana Kislitsyna, the Commissioner for Human Rights in the Nizhny Novgorod Re...

06 february 2023, 06:34

On December 6, 2022, Chief Financial Ombudsman Yury Voronin was awarded a Commendation by Chairman of the Federation Council Valentina Matvienko “For services in the field of economy and financial activities, and long...

13 december 2022, 11:55

On December 13, 2022, the Financial Ombudsman Service (FOS) Council held a regular meeting chaired by the State Secretary — Deputy Governor of Bank of Russia Alexey Guznov. Council members considered six items...

13 december 2022, 11:33

Olga Kraynova, the head of the Ombudsman for financial services consumers support Service (OFSC), and Svetlana Agapitova, St Petersburg Commissioner for Human Rights, have signed an agreement on cooperation. The signi...

12 december 2022, 12:23

On November 28, 2022 another meeting of the Advisory Committee of the Financial Ombudsman Schemes of the Eurasian Economic Union countries was held via videoconference. The Russian side was represented by Yury...

01 december 2022, 10:40