The Ombudsman for financial services consumers support Service (OFSC) signed a cooperation agreement with Lobachevsky Nizhny Novgorod University


The Standalone Non-profit Organization “The Ombudsman for financial services consumers support Service” (OFSC) and “National Research Nizhny Novgorod State University named after N.I. Lobachevsky” signed a cooperation agreement.

The signing of the agreement, which took place on November 27, 2020, at the University, was attended by Olga Kraynova, the head of the OFSC, and Elena Zagaynova, Rector of Lobachevsky Nizhny Novgorod National Research University.

The agreement provides for cooperation between the parties in science and education, in training of highly qualified specialists, advanced training of employees, creating a system of partnership between the OFSC and Nizhny Novgorod National Research University, etc.

“Our cooperation is bound to have a synergistic effect. The Service has extensive practical material in a completely new area – out-of-court resolution of disputes between consumers of financial services and financial institutions. The University’s capabilities will allow us to summarise this knowledge and conduct joint research. In addition, the Service is interested in highly qualified personnel, and several graduates of this university have successfully been working now in our branch in Nizhny Novgorod,” Olga Kraynova commented.

The head of the OFSC emphasised that the signing of the cooperation agreement with Lobachevsky Nizhny Novgorod National Research University is part of the Service’s programme to expand cooperation with Russian higher education institutions. Earlier, the Service had signed a cooperation agreement with Saratov State Law Academy and also agreed on cooperation with Kutafin Moscow State Law University.