News

On 31 January, Chief Financial Ombudsman Yury Voronin addressed the International Conference “Success Story: 20 Years of the Russian Deposit Insurance System”. In his speech he outlined the opportunities for cooperati...

01 february 2024, 15:01

Chief Financial Ombudsman Yury Voronin and Head of the Federal Service for Supervision of Consumer Rights Protection and Human Welfare (Rospotrebnadzor) Anna Popova signed an agreement on information exchange on 20 De...

20 december 2023, 14:37

The Federal Law “On Amendments to the Federal Law “On the Ombudsman for the Rights of Consumers of Financial Services”” has been adopted. The text of the law was released in the official publication on 13 June 2023.

08 december 2023, 14:53

Potential damage to the Financial Ombudsman Service (FOS) due to the hidden cession problem is estimated at RUB 149.5 million in 2023, as reported by Financial Ombudsman Svetlana Maximova at the conference on the prev...

06 december 2023, 14:22

The third meeting of the Advisory Committee of the Financial Ombudsman Schemes of the Eurasian Economic Union countries was held on 2 November 2023. The event was organised by videoconference. During the meeti...

13 november 2023, 15:46

16 October 2023 marked the fifth anniversary since the Russian Ministry of Justice registered the Autonomous Non-Profit Organisation “Ombudsman for financial services consumers support Service” (OFSC), whose founder i...

16 october 2023, 10:05

A bank unilaterally set a commission for credit card transactions, so Financial Ombudsman Tatyana Savitskaya, having studied the case materials, recognised the financial institution’s actions as unlawful and obliged t...

13 october 2023, 11:38