The FOS Expert Council

The FOS Expert Council is a collegial advisory body whose tasks include preparing recommendations in the field of activities of the Financial Ombudsman and of protection of the rights of consumers of financial services.

While performing the functions assigned to it, the FOS Expert Council:
– considers current issues of the activities of the FOS;
– studies the practice of carrying out the activities of the Financial Ombudsman, develops recommendations on the review of complaints and clarification of issues arising during their review, as well as on a generalization of the practice of reviewing complaints
– considers draft legal acts relating to the activities of the Financial Ombudsman;
– exercises other powers defined by the regulations on the FOS Expert Council, approved by the FOS Council.